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Our story 

We want you to have a holiday to remember - for all the right reasons. As an experienced travel agent in Eastbourne (near Tunbridge Wells, Brighton and Hastings), we know the secret is first-hand experience, attention to detail, and the passion to get it right. And that’s where we come in…

Get in touch

Do you wish you had more information about a particular hotel, or how to plan a safari trip, or real insights into which beach resort would be right for your family? Just ask! With us as your travel agent, you’ll benefit from our extensive knowledge to find your perfect holiday. 

“A journey of a thousand miles 

begins with a single step”

Your holiday - Your Travel Agent

Between the brochures and online offers, travel agent high street stores, the hotel comparison websites and last-minute deals, it’s hard to know what to book, which package to choose, and who with. Plus it can take hours of your time to research everything.

So why not let us help you? As an independent travel agent, we know what’s good - and what’s not. Our advice is unbiased, free and personalised for you. 

Let us know what you’re looking for and we promise to find you the right holiday. Have a look at what we offer, and remember, we can tailor-make almost any type of trip. You can sign up to our newsletter to hear about special offers and inspiring travel ideas too.  

We’re well travelled, but rest assured, you’ll receive local insights from our expert travel agent partners from around the world too. Find out more about us.

We’d love to be your travel agent and delight you with a holiday to remember. We’re based in Eastbourne and Mayfield in East Sussex, typically helping clients from Hastings and Brighton to Tunbridge Wells. But with happy client referrals, we have clients from far and wide. 

Let’s have a chat about the holiday you’re looking for… or let us inspire you. 

Click on the pictures to find out more…

Fancy a grand tour of Brazil, a foodie holiday to Asia, or an Australian adventure? Privately or in a group, the choice of escorted tours is huge.

Escorted tours

Skiing holidays

Luxury lodges, Mark Warner’s Snow Sure resorts, all-inclusive Club Med and Esprit’s catered family chalets… we can book ski holidays for any budget.

Ranch stays, walking, sailing, watersports… We work with numerous companies who specialise in active trips and multi-generational group holidays.

Activity & adventure 

From the tigers of India to the lions of Africa, safari holidays are magical. Ask us about the best luxury camps, eco-lodges and safari resorts.


Kids’ clubs, watersports, childcare… We’ll find you the best resorts, from Mark Warner holidays to all-inclusives with our Club Med Price Promise.


Smaller ships, smaller crowds, but the same big adventure. Get closer to the destination whether sailing down the Yangtze, Mekong, Danube or Rhine.

River cruise


Luxury liners or boutique ships, Norwegian fjords or the South Pacific, Arctic expeditions or the sunny Mediterranean? Ask us - we’re full of cruise ideas 


Adult-only, all-inclusive, boutique, five-star. Ask us for inspiring beach holiday ideas across the Mediterranean and Caribbean all the way to the Pacific and Indian oceans.

Weddings & honeymoons

Indian Ocean retreats and epic honeymoon adventures to Caribbean beach or Tuscan villa weddings, we can help turn your romantic dreams into reality.

Discover wonderful places

As your independent travel agent we can find all the experiences you and your family want from a holiday. 

Click the pictures to find out more…

The Travel Concept is a travel agent trading in Mayfield and Eastbourne and is a trading name of Worldwide Escapes Ltd. Unless specified as the operator, The Travel Concept acts the agent on behalf of ATOL protected Tour Operators and other Principals. ATOL Protection does not apply to all holidays and travel services on this website. Please ask us to confirm what protection may apply to your booking. 

Financial Protection

We take financial protection seriously at The Travel Concept. We hold an ATOL licence and are members of ABTA. As a company who believes in best practice we also operate a segregated client money account.

ATOL protected

We hold an ATOL licence number 10587 and we act as an agent for ATOL holders. All the flights and flight-inclusive holidays we sell are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate.

ABTA member

Book with confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and flight inclusive holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels on their own may not be protected and you should ask what protection is available. 

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